Information
Customer service is very important to us. Our customers come first and we want your on-line shopping experience to be a joyful one. If you have any questions or problems, please feel free to contact by phone, email or mail.
All Nations Trading
514 North Main Street, Hendersonville, North Carolina 28792 • 828-698-4888
Monday - Saturday 10 am - 5 pm EST. We are open on Sundays during busy seasons. Closed Mondays during slow winter months.
anita@spiritfeather.com
Payment Methods: We accept all major credit cards Visa, Master Card, American Express, Discover or PayPal. We also accept money orders and personal checks (give it a couple of days for payment clearance).
International order:
We will gladly ship overseas, just need to determine international shipping charge. Once we have the charge you will be notified of the amount and you can make the payment into our Paypal account. The shopping cart will only show domestic shipping charges. You can email us at anita@spiritfeather.com
Return Policy: If we have made an error to your order, or if there is a problem with your product, please email us or call us within seven days to arrange a return or exchange. All products must be returned in the exact, unused, re-saleable condition. No cash refunds. We do not refund shipping charges on returned items. If an item got damaged in shipping please make sure we have been notified before returning said item and packaging must be retained until shipper can inspect damages. Each return MUST be approved by us and assigned a Return Authorization Number (RAN) before it will be accepted. Items must be returned in their original packaging along with receipt.
"Our Guarantee" If for any reason you are not satisfied with your purchase you may return it for a 100% Merchandise Credit In-Store Credit on it's purchase price, not on shipping. Returns must be received by us within 14 days of original receipt. No questions asked. Custom orders are non-returnable & non-refundable. No cash refunds.
Our privacy policy is really simple. We don't share, sell, trade or give out any information.